Pre-sale Guide
Customer Service-We are pleased to help you!
Our external sales engineers and internal product managers are experts in the process of matching the right products to our customer's applications. Geowell has an extensive knowledge base and an effective network to bring this expertise directly to the customer quickly and efficiently. We are pleased to help you find the right solution for your application. We offer a variety of support such as:
Defining the scroll pump specification
Local workshops training
Local design assistance for special solutions
Evaluation of the design
Do not hesitate to contact us! Your call is appreciated!
Aftersales Service - Professional maintenance and repair procedures
If you need spare parts or if you would like to have your pump serviced or repaired, please contact us directly.
In order to help you quickly, please supply us with the following information when you contact us:
Fabrication (serial) number of product and/or part number
Exact application
Specific questions, failure description or details of the issue
Before sending back goods for repair, please always fill in our form 'Declaration on Chemical Contamination' and send it through contact us or Fax.
Trained service engineers in Geowell are ready to help you. In urgent cases, on site assistance is also possible.
Our service engineers will find the fastest and lowest priced solution for you!